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EXEC BUSINESS ENGLISH

EXEC BUSINESS ENGLISHEXEC BUSINESS ENGLISH

Privacy Policy

 

Privacy Policy

Last updated: 11 August 2026

ExecBusinessEnglish respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, subscribe to communications or use our services.


1. Who We Are

ExecBusinessEnglish provides professional and executive English development, business communication coaching and related international business support services.

For the purposes of UK data protection law, ExecBusinessEnglish is responsible for the personal information described in this Privacy Policy.

Website: execbusinessenglish.com
Email: [insert contact email]
Business address: [insert business/contact address if applicable]

For questions about this Privacy Policy or the way your personal information is handled, please contact us using the details above.


2. Information We May Collect

Depending on how you interact with ExecBusinessEnglish, we may collect information including:

  • Your name
  • Email address
  • Telephone number
  • Company or organisation
  • Job title or professional role
  • Country or location
  • Information submitted through website forms
  • Information provided through website chat
  • Details of enquiries
  • Information relating to your professional objectives or training requirements
  • Appointment and meeting information
  • Newsletter subscription preferences
  • Records of correspondence
  • Information necessary to provide services you have requested
  • Technical information relating to your use of the website, where collected through cookies or analytics

We will only request information that is reasonably necessary for the relevant purpose.


3. How We Collect Information

Personal information may be collected when you:

  • Contact ExecBusinessEnglish
  • Complete an enquiry form
  • Use the website chat facility
  • Book an introductory discussion or other appointment
  • Subscribe to a newsletter or other communication
  • Become a client
  • Participate in coaching, training or consultancy services
  • Correspond with us by email, telephone or video meeting
  • Visit or interact with the website

Some technical information may also be collected automatically through cookies and similar technologies.


4. How We Use Your Information

We may use personal information to:

  • Respond to enquiries
  • Arrange introductory discussions and appointments
  • Provide professional English, coaching, training or consultancy services
  • Develop programmes appropriate to client requirements
  • Manage client relationships
  • Communicate about existing services
  • Administer contracts, invoices and payments
  • Maintain appropriate business records
  • Improve our website, services and resources
  • Send newsletters or marketing communications where you have requested them or where otherwise permitted by law
  • Maintain the security and proper operation of our website and services
  • Meet legal, regulatory, accounting or tax requirements

We will not use your personal information for purposes that are incompatible with those for which it was collected.


5. Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

Consent – you have given us permission, for example when subscribing to certain marketing communications.

Contract – processing is necessary to provide a service you have requested or to take steps before entering into a contract.

Legitimate interests – processing is reasonably necessary for operating and developing ExecBusinessEnglish, communicating with clients and prospective clients, and protecting our business, provided that these interests do not override your rights.

Legal obligation – processing is necessary to comply with legal, regulatory, tax or accounting requirements.

Where processing is based on consent, you may withdraw that consent at any time.


6. Newsletter and Marketing Communications

If you subscribe to an ExecBusinessEnglish newsletter or other marketing communication, we may use your contact details to provide the communications you have requested.

You can unsubscribe at any time by using the unsubscribe facility included in the communication or by contacting ExecBusinessEnglish.

Unsubscribing from marketing communications will not prevent us from contacting you where necessary in connection with services you have requested or an existing business relationship.


7. Cookies and Website Analytics

The ExecBusinessEnglish website may use cookies and similar technologies to enable website functionality, understand how visitors use the website and improve the user experience.

Where required by law, non-essential cookies will only be used with your consent.

Further information about the cookies used by the website may be provided through our cookie settings or Cookie Policy.


8. Sharing Personal Information

ExecBusinessEnglish does not sell personal information.

We may share information with trusted service providers where necessary to operate our business or provide services. These may include providers of:

  • Website hosting
  • Email and business communications
  • Appointment scheduling
  • Video conferencing
  • Payment processing
  • Accounting
  • Newsletter distribution
  • Website analytics
  • Cloud storage and business software

These organisations should only process personal information for appropriate purposes and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.


9. International Data Transfers

Some technology and service providers used by ExecBusinessEnglish may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

As ExecBusinessEnglish works with international professionals and organisations, information may also be exchanged internationally where this is necessary to provide a service requested by a client.


10. How Long We Keep Information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting and tax obligations.

Retention periods may vary depending on the nature of the information and our relationship with you.

Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.


11. Protecting Your Information

ExecBusinessEnglish takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure, and information transmitted electronically is provided at the user's own risk.


12. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights including:

  • The right to request access to your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information in certain circumstances
  • The right to request restriction of processing
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing relies on consent

If you wish to exercise any of these rights, please contact ExecBusinessEnglish.

We may need to verify your identity before processing a request.


13. Complaints

If you have concerns about how ExecBusinessEnglish handles your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.


14. Third-Party Websites

The ExecBusinessEnglish website may contain links to external websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. Visitors should review the privacy policies of those organisations before providing personal information.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will be published on this website together with the date on which it was last updated.


16. Contact

For questions about this Privacy Policy or the use of your personal information, please contact:

ExecBusinessEnglish
Email: [insert email address]
Website: execbusinessenglish.com
Address: [insert business/contact address if applicable]

Copyright © 2026 Exec Business English - All Rights Reserved.

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